Long Term Prescriptions
Requests for refills of many long-term prescriptions, such as those for allergies, asthma, GI reflux, and ADHD, can be made by fax, online, or by phone. Please remember that any child on daily or long-term medication needs a physical or a medication check at least every six months. If you feel your child's chronic medication dosage needs to be adjusted, please make an appointment to discuss your concerns with one of our providers.
Due to DEA regulations, prescriptions for controlled substance medications including most ADHD medications will need to be picked up in person at our office.
Ways to Request a Refill
Online refills: You many request a prescription refill online 24 x 7 via our patient portal.
When Will the Prescriptions be Ready?
Phone refills: To request a refill by phone, please call our office and the receptionist will forward your call to the refill voice mailbox. Please leave the following information:
- your name
- your child's full legal name
- child's date of birth
- the name of the medication
- the strength or concentration of the medication
- the dosing instructions (i.e.: one capsule each morning)
- the pharmacy name and number
- a phone number where we may contact you if we need clarification.
Fax refills: Most prescriptions can be refilled by having your pharmacy fax our office a refill request. Our refill fax line is 770-461-5993. You can call your pharmacy 24 hours later to see if your medicine is ready to pick-up.
Both phone and online refill mailboxes are checked, Monday through Friday, during regular business hours.
Prescriptions should be ready either at the pharmacy or at our office within two business days. Messages received late Friday and on weekends or holidays will be handled on Monday, or the next business day.
Please call your pharmacy directly to see if your medication is ready. If it has been over 48 hours and the prescription is still not ready, please have your pharmacy contact our office.